We audit the sending programme
We check the technical setup, audience, complaints, engagement, volume changes and provider evidence together.
SPF passes. DKIM passes. DMARC passes. You’re not blacklisted. Yet Gmail or Outlook can still put wanted emails in Junk. We find out what’s actually causing it, fix the problem and manage the recovery over 60 days.
A list that used to perform starts producing fewer clicks, replies or sales. The ESP still reports the mail as delivered, and the obvious checks may all pass.
A common example is Gmail behaving normally while Outlook starts junking a segment that has mailed fine for months. That is a different problem from a bad subject line or a broken campaign.
We work out whether the issue sits with a provider, the audience, the sending pattern, the domain, the IP or a combination of those things before changing the rest of the programme.
Run the diagnostic →We separate provider behaviour, clean up the audience and adjust volume from current evidence instead of following one fixed schedule.
We handle the audit, setup, audience preparation, campaign build and controlled sending while the reputation is being rebuilt.
We check the technical setup, audience, complaints, engagement, volume changes and provider evidence together.
DNS, sending identity, recovery infrastructure, suppressions and audience risks are corrected where the audit shows they matter.
Recovery campaigns go to stronger permission-based contacts first, with separate pacing where a provider needs more time.
Reputation, placement, complaints and sending pressure continue to be monitored so changes are caught earlier.
Those signals are viewed by provider where possible. If Microsoft is showing stress and Gmail is not, the response can be different instead of slowing the entire campaign for no reason.
See the deliverability services →After day 60, you can stop or keep the recovered environment, monitoring and sending controls in place for the remaining 10 months of the first year.
We work with subscribers, customers, members and other contacts who have a genuine reason to expect your email. The service is built to recover legitimate marketing programmes, not to make unsolicited outreach look healthy.
That is common. Authentication is part of the audit, but it does not rule out reputation, audience quality, complaint, engagement, pacing or provider-specific problems.
Yes. Transactional email can stay with the existing provider while Email Foundry controls the promotional and lifecycle sending that needs recovery.
Yes. We build multiple campaigns around your business, audience and the reasons people originally joined the list. Your team can review and approve the content before it is used.
No. The recovery programme is for permission-based email. We do not use it for purchased, scraped or unsolicited prospect lists.
You can stop after the recovery programme or keep the recovered environment, monitoring and sending controls in place for the remaining 10 months of your first year. Because only 10 months remain, you pay less than the normal full-year protection price, with the exact saving shown on your matched tier.
Run the diagnostic, see which warning signs match your situation and use that as the starting point for a proper investigation.